About Vitality Support Care
Vitality Support Care Pty Ltd is a registered NDIS provider (ID 4050148821) headquartered in Cranbourne North, Victoria. Founded and directed by Hewad Zamari, the organisation delivers supported accommodation, personal care, community nursing and aged care services across Melbourne and regional Victoria.
Built in Melbourne's south-east, for the whole of Victoria
Vitality Support Care began with a simple observation: too many people were being fitted to services, instead of services being fitted to people. Participants from multicultural communities were explaining themselves through interpreters to workers who didn't share their language. People leaving hospital were waiting weeks for a suitable home. Families were burning out without reliable respite.
We built Vitality to close those gaps — a provider registered and accountable to the NDIS Quality and Safeguards Commission, staffed by people drawn from the communities we serve, and structured so that accommodation, daily support and clinical care work as one team rather than three phone numbers.
Leadership you can pick up the phone to
Director Hewad Zamari leads Vitality Support Care hands-on. Participants, families and Support Coordinators deal with decision-makers, not call centres — and that shows in how quickly referrals move from enquiry to service agreement.
Registered across twelve NDIS support classes
Our registration (ID 4050148821) is in force until 17 June 2027 and covers high-intensity daily personal activities including tracheostomy management, ventilator management, enteral feeding, complex bowel care, urinary catheter management, subcutaneous injections, complex wound management and severe dysphagia management — delivered under clinical governance by registered nurses.
We also implement Positive Behaviour Support plans, including supports involving restrictive practices, developed by registered behaviour support practitioners.
The journey so far
- 2023
Vitality Support Care founded in Cranbourne North
- 2024
Registered by the NDIS Quality and Safeguards Commission across twelve support classes
- 2025
SIL and MTA homes opened across the south-east growth corridor, Mornington Peninsula, Ballarat and Gippsland
- 2026
Aged care services launched in partnership with Trilogy Care
Four promises we run the organisation on
Listen first
Cultural safety is safety
Independence is the goal, support is the tool
Say what we'll do, then do it
Our partnership with Trilogy Care
For older Victorians, we deliver in-home aged care under a co-managed Home Care Package model: Trilogy Care is the government-approved provider managing package funds and compliance, while Vitality's team delivers the hands-on care.
Explore Home Care Packages
About Vitality
Who owns Vitality Support Care?
Vitality Support Care Pty Ltd is founded and directed by Hewad Zamari, who leads the organisation hands-on from our Cranbourne North head office. Participants, families and coordinators deal directly with decision-makers.
Are you registered with the NDIS Commission?
Yes. Our registration (ID 4050148821) is in force until 17 June 2027 and covers twelve NDIS support classes, including high-intensity daily personal activities delivered under clinical governance by registered nurses.
Which areas do you cover?
We support participants across Melbourne — especially the south-east corridor from Cranbourne to Pakenham and Frankston — plus Ballarat, Warragul and Gippsland, the Mornington Peninsula, and Melbourne's north and west including Epping, Wollert and Werribee.