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Hospital Discharge Support and Fast-Track Placement

Vitality Support Care fast-tracks NDIS hospital discharges across Melbourne and Victoria: referrals acknowledged same business day, intake assessment within 24–48 hours, furnished Medium-Term Accommodation with on-site support, and registered nurses for complex clinical needs. Phone 0450 906 808.

For discharge planners, social workers and OTs

We exist to end bed-block, one safe discharge at a time

A medically ready patient stuck in an acute bed helps no one — not the patient losing condition and confidence, not the ward that needs the bed. Our discharge pathway is built to hospital tempo: send the referral, and within 24–48 hours you have an intake decision, a room and a support plan.

Capability

What we bring to a complex discharge

  • Furnished, accessible MTA rooms across Melbourne's south-east, Ballarat and Gippsland More →
  • Registered nurses for wound care, catheters, enteral feeding, subcutaneous injections and medication management More →
  • High-intensity registration for tracheostomy and ventilator management More →
  • Support rosters from drop-in to 24/7, including behaviour support plan implementation More →
  • Direct coordination with your ward team, the participant's Support Coordinator and family — with the documentation trail your discharge summary needs
The pathway

Five steps from referral to safe arrival

  1. 01

    Send the referral

    Form, email or phone — whatever's fastest for you.

  2. 02

    Same-day acknowledgment

    Acknowledgment and information gathering with your team.

  3. 03

    Intake assessment

    Within 24–48 hours, including funding check.

  4. 04

    Room and roster ready

    Room prepared, roster built, clinical handover completed.

  5. 05

    Discharge day

    We collect or receive the participant, and confirm safe arrival to your team.

Funding unclear?

No NDIS plan yet, or funding unclear?

Talk to us anyway. We'll flag what evidence supports an MTA or SIL funding request and work alongside the hospital NDIS liaison — sometimes the fastest route to discharge is knowing exactly what to ask the NDIA for.

Questions

Discharge pathway questions

How quickly can a patient move in?

Once funding is confirmed, often within days; assessment happens within 24–48 hours of referral.

Can you take patients with complex clinical needs?

Yes — our high-intensity registration and in-house nurses exist for exactly this.

Who do we contact?

Call 0450 906 808 and ask for the intake team, or use the referral form.

A referral today can be a discharge this week.

Call 0450 906 808 — ask for the intake team.