Aged Care at Home: Home Care Packages With Vitality and Trilogy Care
Vitality Support Care delivers in-home aged care across Melbourne and Victoria under a co-managed Home Care Package model: Trilogy Care is the government-approved provider managing package funding and compliance, while Vitality Support Care provides the hands-on personal care, domestic assistance, transport and nursing team. Phone 0450 906 808.
Stay in your own home, on your own terms
Ageing well shouldn't mean leaving the home, garden and neighbourhood you've spent a lifetime building. A Home Care Package funds support to stay put safely — and the co-managed model keeps you in control of how every dollar is spent.
How the partnership works
Trilogy Care — the approved provider
- · Holds and manages your package funds
- · Handles government compliance and statements
- · Keeps administration costs low so more funds reach actual care
Vitality Support Care — your care team
- · The workers who come to your home
- · Personal care, cleaning, cooking, transport
- · Nursing oversight for clinical needs
- · Consistent faces, including workers who speak your language
Understanding the four package levels
Level 1
Basic care needs
Level 2
Low-level care needs
Level 3
Intermediate care needs
Level 4
High-level care needs
Not sure what level you're eligible for? It starts with a My Aged Care assessment — call us on 0450 906 808 and we'll explain the process step by step.
If your family knows the NDIS, this will feel familiar
| NDIS support | Aged care equivalent |
|---|---|
| Household tasks | Domestic assistance |
| Community nursing | In-home nursing |
| Assist personal activities | Personal care |
| Travel / transport | Community transport |
Many families work with us across both systems — one provider relationship, two funding streams.
What our aged care team helps with
- Personal care and showering
- Medication support
- Domestic assistance and laundry
- Meal preparation (including cultural and halal cooking)
- Shopping and errands
- Transport to appointments and community
- Social support and companionship
- In-home nursing — wound care, continence, chronic disease monitoring
- Respite support for family carers
Home Care Package questions
Who actually manages my Home Care Package?
Trilogy Care, as the approved provider, manages funding and compliance; Vitality delivers your care under a co-managed arrangement.
Can I choose my care workers?
Yes — including gender-matched and language-matched workers.
What does it cost?
Package levels and any contributions are set by the government; the co-managed model minimises administration fees — we'll walk you through your statement line by line.
Can you support both my parent's HCP and my child's NDIS plan?
Yes — many families work with us across both.
Stay home. Stay in control.
We'll walk you through My Aged Care, step by step.