Skip to main content

High-Intensity Daily Personal Activities

Vitality Support Care is NDIS-registered (group 0104) to deliver eight high-intensity support types: complex bowel care, enteral feeding (naso-gastric, jejunum or duodenum), tracheostomy management, urinary catheter management, ventilator management, subcutaneous injections, complex wound management and severe dysphagia management — delivered by trained workers under registered nurse oversight across Melbourne and Victoria.

Our philosophy

Complex care, without the institution

High support needs shouldn't mean living in a clinical setting. Our high-intensity team brings hospital-grade competency into ordinary homes — including our own SIL and MTA properties — so participants with complex medical needs can live where everyone else lives.

Certified registration

We are registered to deliver

  • Complex Bowel Care
  • Enteral (Naso-Gastric Tube – Jejunum or Duodenum) Feeding and Management
  • Tracheostomy Management
  • Urinary Catheter Management (In-dwelling, In-out, Suprapubic)
  • Ventilator Management
  • Subcutaneous Injections
  • Complex Wound Management
  • Severe Dysphagia Management

How clinical governance works here

Every high-intensity support runs to a written care plan developed with the participant's treating health team. Support workers complete competency training and assessment for each procedure, and our registered nurses supervise, re-assess and audit delivery. We also manage day-to-day medication administration and the safe disposal of clinical waste, in line with our registration conditions.

Why coordinators refer complex participants to us

The combination matters: accommodation (SIL/MTA) plus high-intensity registration plus in-house nursing means one provider carries the whole risk picture — no gaps between the housing provider, the care provider and the clinical provider, because they're the same team.

Questions

High-intensity care questions

Who delivers high-intensity supports?

Trained support workers assessed as competent for each procedure, under registered nurse supervision.

Can you take hospital discharges with complex needs?

Yes — this is our specialty; intake assessed in 24–48 hours through our hospital discharge pathway.

Do you support ventilated participants?

Yes — ventilator management is within our certified registration.

Can high-intensity care be delivered in your SIL homes?

Yes — that's exactly how many of our residents live.

Complex needs deserve one accountable team.

Talk to our intake team about high-intensity supports.