For Support Coordinators: Vacancies, Referrals and a Provider That Answers the Phone
Vitality Support Care partners with Support Coordinators across Melbourne and Victoria: current SIL, MTA and respite vacancies, hospital discharge intake within 24–48 hours, high-intensity clinical capability, transparent progress reporting and service agreements aligned to current NDIS Pricing Arrangements. Referrals: 0450 906 808 or the online form.
We know what a bad provider costs you
Every coordinator has a story: the provider who ghosted after intake, the placement that collapsed in week three, the reports that never came. Your reputation rides on every referral you make — so here is exactly what you can hold us to:
Same-business-day response
To every referral and enquiry.
24–48 hour intake assessment
Including urgent hospital discharges.
Honest capacity answers
If a participant isn't a safe match, we say so immediately and suggest alternatives, rather than accepting and failing.
Reporting you can use
Progress reports written for plan reviews, incident notifications without spin.
Pricing without surprises
Service agreements aligned to the current NDIS Pricing Arrangements and Price Limits, quoted before commencement.
Continuity of care on transitions
Where possible we onboard the participant's existing support workers.
Current vacancies at a glance
| Location | Home | Funding | Status | Actions |
|---|---|---|---|---|
| Clyde North | 4 bed | SIL · MTA | Hospital Discharge Ready | View home |
| Cranbourne East | 4 bed / 2 bath | SIL | 2 Rooms Available | View home |
| Warragul | 3 bed / 2 bath | SIL · MTA | New Listing | View home |
| Frankston | 3 bed / 2 bath | SIL · MTA | Available Now | View home |
| Safety Beach | 3 bed / 2 bath | STA · MTA | Filling Fast | View home |
| Ballarat — Newington | 3 bed / 2 bath | SIL · MTA | Available Now | View home |
| Olinda | 4 bed / 2 bath | SIL | New Listing | View home |
Vacancies move quickly — for live status call 0450 906 808 or see our Housing Hub listings.
Where we add the most value for your caseload
- Complex clinical participants — high-intensity registration + in-house RNs
- Hospital discharge and bed-block cases
- CALD participants needing language and culturally matched teams (Dari, Pashto, Hazaragi, Arabic, Vietnamese, Mandarin)
- Participants displaced from unregistered SIL providers under the 2026 registration reforms
- Behaviour support plan implementation with Commission-compliant reporting
Refer in under two minutes
Prefer a conversation first? Book a 15-minute call, or arrange a property tour for you or your participant.
Resources for coordinators
- SIL transition checklist
- MTA funding evidence guide
- Hospital discharge pathway one-pager
- Monthly vacancy update (email signup coming)
Coordinator questions
How do you handle service agreements?
Issued before commencement, plain-English, aligned to current NDIS pricing; coordinator receives a copy with consent.
What reporting do you provide?
Scheduled progress reports plus immediate incident notification; format suitable for plan reviews.
Do you pay referral incentives?
No — and you shouldn't want us to. Referrals should be earned on participant outcomes, and paying for them would compromise both of us.
Your reputation rides on every referral.
Make the next one to a provider that answers the phone.